Department Manager Job in Lahore – METRO DHA Store Near Airport
If you are an experienced retail professional looking for a stable and growth-oriented career, **METRO Pakistan (Pvt) Ltd** is offering an excellent opportunity for the position of **Department Manager** at its **DHA Store near Airport, Lahore**. This is a **full-time role** suited for candidates with strong leadership, inventory management, and customer service skills.
METRO Pakistan is one of the most reputable wholesale retail chains in the country, offering long-term career growth, structured operations, and a professional working environment. This position is ideal for individuals who have hands-on experience managing store departments, supervising staff, and maintaining operational excellence.
About METRO Pakistan
METRO Cash & Carry opened its first wholesale center in Pakistan in **2007**. Within just 18 months, the company expanded to **five wholesale centers**, demonstrating rapid growth and strong market demand. In **July 2012**, METRO Pakistan merged its wholesale business with **Makro-Habib**, forming a strategic partnership that strengthened its operational and financial capabilities.
Today, METRO Pakistan operates **10 wholesale centers** across major cities including **Lahore, Karachi, Islamabad, and Faisalabad**, under the registered name **METRO Pakistan (Pvt) Ltd**.
Globally, METRO Pakistan is part of **METRO GROUP’s sales division – METRO Cash & Carry**, which operates in **21 countries** with more than **700 stores** and a workforce of over **100,000 employees**. The group is internationally recognized as a leader in self-service wholesale operations.
Job Overview
* **Job Title:** Department Manager
* **Company:** METRO Pakistan (Pvt) Ltd
* **Location:** METRO DHA Store near Airport, Lahore
* **Job Type:** Full-Time
* **Industry:** Retail / Wholesale Management
Job Description
As a **Department Manager**, you will be responsible for managing daily departmental operations, ensuring stock accuracy, supervising staff, maintaining quality standards, and delivering an excellent customer experience. This role requires strong coordination skills, system knowledge, and the ability to manage people and processes efficiently.
You will act as a key link between store staff, store management, and the Head Office, ensuring that all operational and quality standards set by METRO are followed consistently.
Key Responsibilities
The Department Manager will handle a wide range of operational and supervisory tasks, including:
Daily Operations & Store Management
* Conduct **daily department rounds** to ensure smooth operations
* Assign tasks to store staff and monitor completion
* Attend **daily meetings** with store management
* Ensure all **Metro post checklists** are completed accurately
Inventory & Stock Control
* Perform **expiry checks** and stock corrections
* Ensure proper **FIFO (First In, First Out)** implementation
* Handle **receiving, ordering, and returns**
* Verify system entries related to stock and inventory
* Manage **repacking, internal consumption, and quality checking**
* Work on **daily QA reports** and inventory records
System & Administrative Tasks
* Maintain and update store systems regularly
* Coordinate with **ALC EDP** for barcode printing and generation
* Ensure **rail card and price checks** are accurate
* Monitor signage and price labels for compliance
Staff Supervision & Training
* Supervise staff in carrying out assigned duties
* Monitor and control staff performance
* Conduct **staff training** to improve efficiency and service quality
* Update **staff rosters** and schedules
* Maintain discipline and productivity within the department
Customer Service & Communication
* Handle **customer dealings** professionally
* Resolve customer concerns while maintaining METRO service standards
* Communicate effectively with **Head Office (HO)** and Store Management
* Ensure consistent brand representation on the sales floor
Required Qualifications & Experience
To qualify for this role, candidates should meet the following criteria:
* **Minimum Experience:** 4 to 6 years
* Experience preferably in:
* Wholesale operations
* Supermarket or cash & carry environment
* Strong understanding of:
* Inventory management systems
* Store operations and quality assurance
* Team supervision and staff coordination
Skills Required
* Leadership and people management skills
* Strong organizational and planning abilities
* Knowledge of inventory systems and reporting
* Ability to multitask in a fast-paced retail environment
* Good communication and coordination skills
* Customer-focused mindset
* Attention to detail in pricing, stock, and quality checks
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Why Work at METRO Pakistan?
METRO Pakistan offers a professional and structured work environment with long-term growth opportunities. Benefits of working as a Department Manager at METRO include:
* Job stability with a reputable international organization
* Exposure to modern retail and wholesale systems
* Opportunity to lead and develop a team
* Professional training and operational experience
* Career advancement within METRO’s nationwide network
Career Growth Opportunity
This Department Manager role is ideal for professionals aiming to grow into **Store Manager**, **Operations Manager**, or **Area Management** roles in the retail and wholesale sector. METRO’s structured hierarchy and performance-based growth make it an excellent place to build a long-term career.
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Job Location
* **Store:** METRO DHA Store
* **City:** Lahore
* **Area:** Near Airport
Final Thoughts
If you have solid experience in retail or wholesale management and are looking to join a globally recognized organization, this **Department Manager job at METRO Pakistan in Lahore** is a valuable opportunity. With hands-on responsibilities, leadership exposure, and career growth potential, this role is well-suited for experienced professionals.
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